AtZ Martec

We are recruiting! Sales Order Coordinator

Overview

AtZ is a dynamic marine product and services company in a period of significant growth and opportunity. Our sales team manage incoming enquiries and orders through to delivery and invoice.

Within the sales team, this role plays a key part in maintaining communication with our customers and ensuring their satisfaction.

If you are looking for a fun, challenging and rewarding place to work with a fantastic team and bright future ahead – we would like to hear from you.

Main Activities

  • Handling email and telephone enquiries to provide customer support and updates
  • Confirming order scope and extending our offering where possible through proactive customer calls
  • Issuing quotes and following them up, sharing with Business Development as required
  • Liaising with suppliers to request quotations and raise purchase orders
  • Entering order details onto our system and processing them through to delivery and invoice
  • Coordinating packing, logistics and courier deliveries and transacting through ERP system
  • Maintaining system data and stock inventory

Responsibilities

  • Ensure transactions are handled efficiently and to customers’ satisfaction
  • Ensure all transactions meet profitability targets
  • Maintain system and transaction records to satisfy financial and quality audits
  • Track monthly sales performance and report metrics
  • Capture contact and function information to enable later follow up and offering extension
  • Manage incoming materials and coordinate warehouse dispatch

Desirable attributes and personal qualities

  • Effective communicator at all business and customer levels through both written and spoken means
  • Sound commercial experience within Technical, Marine or Instrumentation industries an advantage
  • Outgoing and personable, skilled in developing customer rapport
  • Focussed and driven individual with good attention to detail
  • Competent user of Microsoft Office and confident in finding and submitting information online
  • Experience in SOP / ERP systems – e.g. OPERA

Location

The role will be based primarily in Hamble, Southampton with occasional travel as required

Hours

Monday to Thursday 0830 – 1700

Friday 0830 -1600

1-hour lunch break

Holiday and Benefits

  • 24 days per year plus English Bank Holidays
  • Company bonus scheme
  • Company pension scheme
  • Training and progression opportunities
  • Cycle to work scheme
  • Waterfront location and allocated parking

To apply for this role, please email your CV to sales@atzmartec.com

Deadline for applications: 31st August 2018

No agencies, please.